Essential
For a single site that mainly needs someone to keep the basics on schedule and handle problems when they appear.
- Periodic inspections
- Maintenance coordination
- Service scheduling
- Approved vendor access
- Request log and closure record
Annual maintenance contracts
Three service models. One standard.
An annual agreement turns facility management from a series of emergencies into a predictable, planned programme. Choose the model that matches how many sites you run and how much you want us to own.
01 Service models
Essential, Business, Enterprise.
These are service models rather than fixed price lists — every agreement is scoped against your actual assets, sites and trading hours before it is priced.
Business
For sites where a facility failure interrupts trading — planned work plus a managed route for everything that breaks.
- Everything in Essential
- Preventive maintenance programme
- Reactive maintenance management
- Vendor coordination and supervision
- Cost approval workflow
- Monthly reporting
Enterprise
For groups running several locations that need one operating standard, one helpdesk and head-office visibility.
- Everything in Business
- Dedicated facility coordinator
- Centralised helpdesk
- Multi-location management
- Group vendor management
- Monthly KPI reports
Pricing is confirmed after a site survey. Ask for a proposal and we will scope it against your assets.
02 Side by side
What each model covers.
| Included | Essential | Business | Enterprise |
|---|---|---|---|
| Periodic inspections | Yes | Yes | Yes |
| Maintenance coordination | Yes | Yes | Yes |
| Preventive maintenance programme | Basic schedule | Full programme | Full programme |
| Reactive maintenance management | On request | Managed | Managed |
| Vendor coordination & supervision | Access only | Yes | Group-wide |
| Cost approval workflow | — | Yes | Yes |
| Reporting | Request log | Monthly | Monthly KPI pack |
| Dedicated facility coordinator | — | Shared | Dedicated |
| Centralised helpdesk | — | — | Yes |
| Multi-location management | — | — | Yes |
| Emergency escalation route | Standard | Priority | Priority, group-wide |
03 Why an annual agreement
Predictable cost beats cheap call-outs.
Paying per breakdown feels cheaper until you total up a year of emergency call-out rates, premature equipment replacement and the management hours spent chasing all of it.
- Budget known in advance instead of reconstructed from invoices
- Equipment serviced on a calendar, so it lasts longer
- Fewer emergencies, because the common causes are designed out
- Rates agreed up front rather than negotiated under pressure
- A documented history for every asset on every site
5Step service cycleApplied to every request, on every contract.
12Reports per yearOn Business and Enterprise agreements.
1Point of contactWhatever the trade, whatever the site.
4Priority levelsEmergency, urgent, standard, planned.
Start with a conversation
Tell us what your sites need. We’ll map the rest.
Send us your locations, your recurring problems and your current setup. We come back with a facility management proposal — scope, service levels, reporting and a single point of contact.